Why we collect personal information
We collect your personal information because it helps us deliver a superior level of service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest deals and events, as well as new destinations and services on offer.
If you do not want Hotel Dar Les Cigognes to keep you up to date with Hotel Dar Les Cigognes news, you may email us at [email protected] and ask to unsubscribe to all email lists.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better service. For example:
When you interact with Hotel Dar Les Cigognes, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Hotel Dar Les Cigognes services you have previously used, such as properties visited or bespoke holidays booked; and information relating to your stay with us.
We also collect information for market research purposes to gain a better understanding of our Guests and thus provide more valuable service.
We collect information regarding Guest activities on our websites, at our properties, and over email. This helps us to determine how best to provide useful information to Guests and to understand which parts of our websites, products and services, and properties are of most interest to them.
We may use personal information to provide services that you have requested as well as for auditing, research, and analysis to improve Hotel Dar Les Cigognes's overall offer.
Publicly displayed information is public
If you use a bulletin board or guest feedback area on a Hotel Dar Les Cigognes website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Hotel Dar Les Cigognes is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Hotel Dar Les Cigognes will collect that information from your interaction and the information will become publicly available.
When we disclose your information
Hotel Dar Les Cigognes takes your privacy very seriously. Hotel Dar Les Cigognes does not sell or rent your contact information to other marketers.
Within the Hotel Dar Les Cigognes Group
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Hotel Dar Les Cigognes to make certain personal information about you available to companies that Hotel Dar Les Cigognes has a strategic relationship with or that perform work for Hotel Dar Les Cigognes to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill Guest orders, deliver products to you, manage and enhance Guest data, provide Guest service, assess your interest in our products and services, or conduct Guest research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Hotel Dar Les Cigognes's policies, except if we inform you otherwise at the time of collection. For example, when you book a holiday or guest room, you authorize Hotel Dar Les Cigognes and its credit card processing partner to exchange the information that you provide during the reservation process to fulfil the service. If your card transaction is accepted, your account will be governed by Hotel Dar Les Cigognes's and its partner's respective privacy policies. Without such information being made available, it would be difficult for you to make reservations, have products delivered to you, receive Guest service, provide us feedback to improve our products and services, or access certain services or offers available on the Hotel Dar Les Cigognes website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Hotel Dar Les Cigognes takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The Hotel Dar Les Cigognes Online Payment System and Shopping Cart use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Hotel Dar Les Cigognes Online Payment System or Shopping Cart, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.
The Hotel Dar Les Cigognes does not retain records of guest credit card information after transactions have been successfully processed and our credit card processing partner is fully PCI compliant.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Integrity of your personal information
Hotel Dar Les Cigognes has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can request a copy of your personal information, your transaction history, and your interactions with our team by contacting us at the email address below.
Cookies and other technologies
If you prefer not to enable cookies, you may turn this feature off in your web browswer's preferences. Please note that certain features of the Hotel Dar Les Cigognes website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Hotel Dar Les Cigognes will not use the information collected to market directly to that person.
In some of our email messages we use a "click-through URL" linked to content on the Hotel Dar Les Cigognes website. When Guests click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Guest communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags - tiny graphic images - to tell us what parts of our website Guests have visited or to measure the effectiveness of searches Guests perform on our site.
Our companywide commitment to your privacy
Hotel Dar Les Cigognes takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Hotel Dar Les Cigognes employees and strictly enforce privacy safeguards within the company. In addition, Hotel Dar Les Cigognes supports industry initiatives, such as TRUSTe, to preserve privacy rights on the Internet and in all aspects of electronic commerce.
Hotel Dar Les Cigognes abides by the standards for data protection laid out by the European Union. More about these policies can be found at the European Union Data Privacy Site.
Hotel Dar Les Cigognes's website has links to the sites of other companies. Hotel Dar Les Cigognes is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If you do not want Hotel Dar Les Cigognes to keep you up to date with Hotel Dar Les Cigognes news, deals, and the latest information on products and services click please send us an email telling us so. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Hotel Dar Les Cigognes is a registered trading name of Triple Eight Limited, 50 Town Range, Gibraltar.
Last updated July 4, 2009
© 2009 Triple Eight Limited. All rights reserved.